Nursing is an emotionally charged profession. The competence to manage emotion and interpersonal conflict
effectively is essential for nurse managers. The aims of the present study are to determine emotional intelligence
and conflict management styles used by nurse managers at Assuit University Hospitals, and examine the
relationship between Emotional Intelligence and Conflict Management Styles among nurse managers at Assiut
University Hospitals. A descriptive design is utilized in the present study. The present study conducted in all
units of Assiut University Hospitals, The present study included all nurses' managers who are working in
different departments at the time of the study. Self–administered questionnaire sheet which consist of three parts:
1st part Personal characteristics data as name of the hospital, age, gender, marital status, educational level, and
years of experience, 2nd part Emotional Intelligence Questionnaire which consists of seventeen items, and 3rd
part Conflict Management Questionnaire which consists of 21 items. Results displayed a highest mean scores of
conflict management styles used by nurse managers was smoothing at main Hospital ,While, at Women Health
Hospital was forcing style compared to confrontational conflict management style at Pediatric Hospital. More
than half of nurse managers at Assiut University Hospitals had a mild emotional intelligence level. there is a
negative correlation between emotional intelligence and avoiding conflict style (-0.080). The study concluded
that forcing and smoothing conflict management styles were the most two used by the nurse managers in
handling conflict with their subordinates. Emotional Intelligence level was mild among studied nurse managers.
Emotional intelligence was positively associated with forcing and smoothing conflict management styles that
used by nurse managers. The study recommended of applying of conflict management training programs to
teach people to step back and consider outcomes including EI from the perspective of team objectives,