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Nurses Styles In Managing Conflict At Main Assiut University Hospital

Research Authors
Hala Ramzy Youssef , Samah Mohamed Abdellah , Sanaa Mohamed Aref, Azza Hassan Mohamed
Research Journal
New Egyptian Medical
Research Rank
2
Research Vol
Vol. 30 , No. 5
Research Year
2005
Research Abstract

Conflict is one of the most prevalent issues facing nursmg management today. The
introduction of new specialties is often associated with highly technical procedures, an increase in
the body of knowledge and a complexity of nursing skills needed in the working units. This study
aimed to determine nurses' styles in managing conflict at Assiut Main University Hospital.
Subjects of this study comprised all nurses who were available at the time of the study (n = 140)
at the general medical and surgical inpatient care units at the previously mentioned hospital. A
modified version cif Thomas-Kilmonn, questionnaire-based on the self assessment questionnaire
developed by Steers and Black, was used to assess the different nurses styles in managing
conflicts at Assiut Main University Hospital this study revealed that accommodating was the most
frequently used style by nurses in managing conflict in their working settings. Also, a positive
relationship was found between their educational level and use of accommodating style in
managing conflict. Furthermore, significant relationships were revealed between nurses' age and
their use of competing and compromising styles in managing conflict and between nurses' years
of experience and their use of collaborating style.