ABSTRACT
Purpose – this paper has briefly explained contemporary disclosures of corporate social responsibility and related disclosures of sustainability of Palestinian operating banking sector, and it has critically analyzed the level of CSR compliance in those operating banking sector. Furthermore, this paper has determined to describe the role of CSR and its techniques in Palestinian operating banking sector. Also, it has provided a brief discussion of the evolving understandings of CSR and its importance to banking sector.
Design/methodology/approach – This study has done with two mixed approaches. A mixed approach taken by the researchers in order to accommodate studies about understanding the concepts of CSR and sustainability, and to obtain a general overview of the investigated issues
Findings – findings of the study demonstrate that though voluntary, overall CSR reporting by Palestinian banking sector is rather moderate, however, the varieties of CSR items among Palestinian banking sector are really remarkable, and the implementation of CSR by Palestinian banking sector can be realized with CSR disclosure disseminated to the public in the annual reports and it can be measured through analyzing its financial performance.
Originality/value – The practical contribution of this work would provide new guidelines and basics on corporate social responsibility, CSR disclosure and compliance, sustainability, and Palestinian banking sector , especially as it relates to Palestine, which has a relatively dearth of literature on the CSR, and provide some insights into the role of this technique to make a substantial difference, thereby it could be used to enhance appropriate, and good improvements of operating banking sector in Palestine. Thus, this would lead to help banks shift gradually from the traditional way of banking into delivery of its products and services electronically.