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Risk-based management control resistance in a context of institutional complexity: evidence from an emerging economy

Research Authors
Abdelmoneim B.M. Metwally
Research Date
Research Department
Research Journal
Journal of Accounting and Organizational Change
Research Publisher
Emerald Insights
Research Rank
Q2
Research Vol
Vol 17 No 3
Research Website
https://www.emerald.com/insight/content/doi/10.1108/JAOC-04-2020-0039/full/html
Research Year
2021
Research_Pages
416-435
Research Abstract

Purpose – This study examines the impact of competing logics on the implementation of risk-based management controls (RBMC) by providing evidence of resistance due to competing logics. Moreover, the study proposes solutions to logic contestation. These solutions may help the company override logics complexity. Design/methodology/approach – This study draws upon the theory of institutional logics. It adopts an interpretative qualitative research approach and uses the case study method. Data were collected from one of the biggest private sector insurance companies in Egypt through a triangulation of interviews, observations, and documents. Findings – We found that internalised and institutionalised roles and structures–represented by the incumbent corporate and community-related sets of logics–compete and disrupt the emerging enterprise risk management (ERM) and RBMCs. The newly imposed RBMCs produced heterogenic practices that changed the means of controls at the case company. However, this change was faced by resistance from local employees, as it represented a challenge to the prevailing cultural symbols and norms in their traditional work environment. Originality/value – This study contributes to the literature by offering new evidence on resistance to Western risk-based management control projects applied in emerging markets. Moreover, it extends the cultural political economy of management accounting and control by illustrating that management accounting in emerging markets is also an operational manifestation of culture, community, and location.